Privacy Policy
Introduction At Wills Flooring, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.
Information We Collect
- Personal Information: We collect information such as your name, email address, phone number, and billing/shipping address when you place an order, create an account, or sign up for our newsletter.
- Payment Information: To process your orders, we collect payment details, including credit card information. We use third-party payment processors to ensure your payment information is secure.
- Usage Data: We collect information about how you interact with our website, such as pages visited, time spent on the site, and your IP address.
How We Use Your Information
- To Process Orders: We use your information to fulfill and manage your orders, including shipping, delivery, and returns.
- To Improve Our Services: We analyze usage data to enhance your shopping experience and improve our website’s functionality.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
- Customer Support: We use your information to provide customer support and address any inquiries or issues you may have.
Sharing Your Information
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing platforms.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security We use various security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
- Data Deletion: You may request that we delete your personal information. Please note that certain information may need to be retained for legal or operational reasons.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
Cookies and Tracking TechnologiesOur website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can adjust your browser settings to manage cookies or disable them.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. It is your responsibility to review this policy periodically.
Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at: info@willsflooring.com or 425-350-4435.
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